Knowledge of the food in your restaurant can be divided into a few parts. First it is important to get a general grasp of the menu and the foods offered. Second you must learn to recognize each dish when it comes out so that you do not accidentally take the wrong dish and delay another […]
Your service is based on one simple principle: thoughtfulness for your guests will translate into a greater experience and therefore better tips. If the guest piles unwanted items onto a plate, do you think they would prefer it thrown away and replaced with a fresh plate or have it stay on the table? Many actions […]
If your are looking to make more tips, then you already have shown some promise. The best waitstaff are those that continually try to improve. People who finish training and figure they know all they need to know to do the job, usually don’t last long. You can refine your technique. You can find more […]
If you are a waiter and you want to know more about beer, then this video will show you how to gain an insider understanding of beer and have fun doing it.
Your section, your restaurant, your guests: these are all under your care. If you treat each shift like you are the host of a bad ass party, then you will embody the essence of great customer service.
Alright, today I want to talk about memorizing the menu. Let me guess, this feels like being back in school? That is because it IS like being back in school. But, the question is: have you figured out what learning style works for you when doing memorization? The memorization method I will be sharing: Memorize […]
Do full size restaurant trays seem impossible to carry? With a few quick tips you will be zipping around the restaurant like PacMan picking up dollars.
Just the essentials for people who know practically nothing about wine. Additional resource Wine From Grape To Glass (Amazon link)
[Video] Bussers are a critical part of a restaurant. If you are a busser or server assistant, your helpfulness and speed are the most critical factors to making more money and being a key person on the team.